Friday, January 22, 2010

Remebrance Jewelry

I recently had a necklace custom made for me by a wonderful company (www.pacificurns.ca). This company makes necklaces that are also little urns, but the beauty of them is that no one would know that is what they are. They just look like stunning pendants. A friend of mine had one made and it is just beautiful. So I contacted them about having a daisy made. I debated if I wanted a daisy or not. We called Benjamin 'Daisy' when I was pregnant with him. And daisies still make me think about him. But at the same time calling him Daisy made things a little more confusing because I was so sure my baby Daisy was going to be a girl. So when my baby Benjamin was born I felt like my baby girl (Daisy) and my baby boy (Benjamin) both died. I felt like I lost the girl I was pg with and the boy I gave birth to. Weird. But in the end a friend of mine put it in a great light. She said that by getting the necklace of a daisy I was honoring both my memories. It wasn't confusing things any more than they already were. I was honoring my baby Daisy but also Benjamin because it was his ashes in it. Confused yet?

The process of having the necklace made should have been simple. They sent me a picture of a flower they had in mind for the daisy and I okayed it and they made it happen. When I received the necklace I was so disappointed. It looked nothing like I had in mind. I didn't want to put Benjamin's ashes into it. This was supposed to be something that I would want to wear every day, but I didn't even want to look at it. I could objectively look at it and see that it was a beautiful piece of jewelery, but it just wasn't what I imagined my necklace to look like. I knew that it was my fault; it did look just like the picture that I had okayed.

I decided to call the company and tell them that I just wasn't happy with it. I didn't know what they could do about it; if anything. I actually was that woman. The one that calls a company and actually starts crying. It was a tad humiliating, lol! Anyways, the man that I ended up talking to was actually part of the design team for it. I don't think he took offense when I told him that I wasn't happy with it. I think he understood. We discussed what about it I didn't like and what I would want changed. I told him I had found some images online of daisies that were more in line with what I was thinking about. He told me to send the necklace back to him and to email him the images that I liked. Then they would make me a new one. OMG! They would make me A BRAND NEW ONE!!! For no additional charge!!! They were also going to add a Citrine stone in the middle (November birth stone). FOR NO ADDITIONAL CHARGE!

I received my new necklace a few days before we went home for Christmas. I filled it the next day and have not taken it off since. I absolutely love it. And I love that part of my sweet baby boy is with me at all times. Day and night.

So if anyone is in the market for a piece of remembrance jewelery I cannot recommend this company more highly. The customer service they have is beyond fantastic. And their work (on both necklaces) is absolutely beautiful.


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